Research indicates that, when compared to utilizing a PSTN (Public Switched Telephone Network) line, the adoption of VoIP can potentially result in savings of up to 40% on local calls and up to 90% on international calls.
Still not convinced? Continue reading to explore how VoIP can significantly enhance the efficiency of your business.
WHAT IS VOIP? Voice over Internet Protocol (VoIP) is the technology that enables the delivery of voice and multimedia over the internet. Terms like IP phone, Internet telephony, and cloud-based phone systems are synonymous with VoIP. Offering an appealing alternative to traditional telephone services, VoIP can be very cost-effective or even entirely free.
ADVANTAGES OF USING VOIP VoIP boasts numerous advantages over the traditional phone system. Here are a few key benefits:
Cost Reduction: It significantly lowers communication costs, eliminating hesitation for international calls.
Scalability: VoIP allows for easy scaling up or down, simplifying the process of adding or removing phone lines.
Improved Call Quality: Bid farewell to issues like choppy lines, one-way audio, humming, buzzing, and other communication errors.
Network Flexibility: VoIP eliminates the need for additional phone cables, as it can utilize existing Ethernet cables or even your WiFi network.
SHOULD YOU SWITCH TO A BUSINESS VOIP PHONE SYSTEM? For small and medium businesses, VoIP introduces a plethora of valuable features that go beyond mere call cost savings. Numerous integrations enhance efficiency and professionalism. A brief list includes door phone entry buzzers, find me/follow me call routing, voicemail to email transcription, bandwidth utilization and inbound/outbound call detail reports, call screening, on-call coaching tools, and many more.